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Project report on motivation level of employee tcs

Motivation implies that one person, in organization context a manager, includes another, say an employee, to engage in action by ensuring that a channel to satisfy those needs and aspirations becomes available to the person. In addition to this, the strong needs in a direction that is satisfying to the latent needs in employees and harness them in a manner that would be functional for the organization. Employee motivation is one of the major issues faced by every organization.

It should also be remembered that a worker may be immensely capable of doing some work; nothing can be achieved if he is not willing to work. A manager has to make appropriate use of motivation to enthuse the employees to follow them. Hence this studies also focusing on the employee motivation among the employees of Tranzum Courier Service Pvt. The data needed for the study has been collected from the employees through questionnaires.

Analysis and interpretation has been done by using the SPSS 16. The level of pay and benefits, 2. The perceived fairness of promotion system within a company, 3.

Analysis and Attrition Rate of IT & ITes (Methodology followed by TCS)

Quality of the working conditions, 4. Leadership and social relationships, 5. Career development opportunities etc. Motivated employees are a great asset to any organisation. It is because the motivation and Job satisfaction is clearly linked. Hence this study is focusing on the employee motivation in the organisation. The research problem is formulated as follows: Number of the sampling units selected from the population is called the size of the sample. Sample of 20 respondents were obtained from the population.

Methods of Data Collection: The secondary data mainly consists of data and information collected from records, company websites. Secondary data was also collected from journals, magazines and books. The data are presented through charts and tables. The concept of motivation The word motivation has been derived from project report on motivation level of employee tcs which means any idea, need or emotion that prompts a man in to action.

Whatever may be the behavior of man, there is some stimulus behind it. Stimulus is dependent upon the motive of the person concerned. Motive can be known by studying his needs and desires. There is no universal theory that can explain the factors influencing motives which control mans behavior at any particular point of time.

In general, the different motives operate at different times among different people and influence their behaviors. The process of motivation studies the motives of individuals which cause different type of behavior. The following results may be expected if the employees are properly motivated. The workforce will be better satisfied if the management provides them with opportunities to fulfill their physiological and psychological needs.

Workers will tend to be as efficient as possible by improving upon their skills and knowledge so that they are able to contribute to the progress of the organization. This will also result in increased productivity. There will be good human relations in the organization as friction among the workers themselves and between the workers and the management will decrease. The number of complaints and grievances will come down.

Accident will also be low. There will be increase in the quantity and quality of products. Wastage and scrap will be less. Better quality of products will also increase the public image of the business.

Identification of need 2. Course of action 4. Feed back Theories of Motivation: Understanding what motivated employees and how they were motivated was the focus of many researchers following the publication of the Hawthorne study results Terpstra, 1979.

This need is the strongest and lasting motivating factor. Particularly in case of persons who satisfy the other needs. They are constantly pre occupied with a desire for improvement and lack for situation in which successful outcomes are directly correlated with their efforts.

They set more difficult but achievable goals for themselves because success with easily achievable goals hardly provides a sense of achievement. Need for Power n Pow: It is the desire to control the behavior of the other people and to manipulate the surroundings.

Power motivations positive applications results in domestic leadership style, while it negative application tends autocratic style. Need for affiliation n Aff It is the related to social needs and creates friendship.

This results in formation of informal groups or social circle.

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According to this theory people behavior is the outcome of favorable and unfavorable past circumstances. This theory is based on learning theory. Skinner conducted his researches among rats and school children. He found that stimulus for desirable behavior could be strengthened by rewarding it at the earliest. In the industrial situation, this relevance of this theory may be found in the installation of financial and non financial incentives.

Withdrawal of reward incase of low standard work may also produce the desired result. However, researches show that it is generally more effective to reward desired behavior than to punish undesired behavior. The intellectual basis for most of motivation thinking has been provided by behavioral scientists, A.

Although Maslow himself did not apply his theory to industrial situation, it has wide impact for beyond academic circles. The lowest level needs are physiological and the highest levels are the self actualization needs. Maslow starts with the formation that man is a wanting animal with a hierarchy of needs of which some are lower ins scale and some are in a higher scale or system of values.

As the lower needs are satisfied, higher needs emerge. Higher needs cannot be satisfied unless lower needs are fulfilled. A satisfied need is not a motivator. This resembles the standard economic theory of diminishing returns. The hierarchy of needs at work in the individual is today a routine tool of personnel trade and when these needs are active, they act as powerful conditioners of behavior- as Motivators. Hierarchy of needs; the main needs of men are five.

They are physiological needs, safety needs, social needs, ego needs and self actualization needs, as shown in order of their importance. The first model indicates the ranking of different needs. The second is more helpful in indicating how the satisfaction of the higher needs is based on the satisfaction of lower needs.

It also shows how the number of person who has experienced the fulfillment of the higher needs gradually tapers off. Physiological or Body Needs: These physical needs must be equated with pay rate, pay practices and to an extent with physical condition of the job. The individual want to assured, once his bodily needs are satisfied, that they are secure and will continue to be satisfied for foreseeable feature. The safety needs may take the form of job security, security against disease, misfortune, old age etc as also against industrial injury.

Such needs are generally met by safety laws, measure of social security, protective labor laws and collective agreements. He feels the need to love and be loved and the need to belong and be identified with a group. In a large organization it is not easy to build up social relations. However close relationship can be built up with at least some fellow workers. Every employee wants too feel that he is wanted or accepted and that he is not an alien facing a hostile group.

Ego or Project report on motivation level of employee tcs Needs: Some of the needs relate to ones esteem e. On the job, this means praise for a job but more important it means a feeling by employee that at all times he has the respect of his supervisor as a person and as a contributor to the organizational goals.

Self realization or Actualization needs: He becomes growth oriented, self oriented, directed, detached and creative. This need reflects a state defined in terms of the extent to which an individual attains his personnel goal.

This is the need which totally lies within oneself and there is no demand from any external situation or person. Reward may be either positive or negative. The more positive the reward the more likely the employee will be highly motivated.

Conversely, the more negative the reward the less likely the employee will be motivated. Douglas McGregor introduced the theory with the help of two views; X assumptions are conservative in style Assumptions are modern in style. Intrinsic motivation occurs when people are internally motivated to do something because it either brings them pleasure, they think it is important, or they feel that what they are learning is morally significant.

Extrinsic motivation comes into play when a student is compelled to do something or act a certain way because of factors external to him or her like money or good grades Incentives: An incentive is something which stimulates a person towards some goal. It activates human needs and creates the desire to work. Thus, an incentive is a means of motivation.