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Define culturally competent care appropriate for your own workplace based

  • We are also shaped by organisational and professional cultures;
  • It is much more than awareness of cultural differences, more than knowledge of the customs and values of those different to our own;
  • Cultural competence is also about understanding how culture influences the way we think and act, the things we value and our understanding of health, illness, personhood, recovery, etc;
  • Evaluate what is at stake for patients, families and others in an episode of illness;
  • Your experience of illness Think of a time when you were ill.

Cultural Competence Cultural Competence In order to identify the impact of different cultures, values and choices upon the delivery of healthcare provision you have to be able to access resources which enable you to understand cultural diversity and simultaneously promote best practice in your clinical area.

This unit will support your to build upon knowledge and practice gained as a student in order to strengthen your cultural competence.

Developing cultural competence

Introduction Culture and Cultural Competence The diversity of service users, carers, families and colleagues we encounter in all areas of health care highlights the importance of cultural competence. Culture is about how people make sense of experience and is not homogenous, static or a list of traits or beliefs shared by a social group.

  • Workplace leaders, including employers, supervisors and union representatives who are culturally competent respect multiple cultural ways of knowing, seeing and living, celebrate the benefits of diversity and have an ability to understand and honour differences;
  • Did it affect the way you were involved with your treatment?
  • So what does cultural competence mean and why is it so important for people to have their culture and cultural backgrounds acknowledged, respected and valued?
  • Using the Explanatory Models approach, construct your own illness narrative.

We all participate in multiple cultures which are linked to our ethnicity, nationality, social class, and other aspects of our identity like gender, sexual orientation or religion.

Culture shapes the way we think, feel and experience our lives. We are also shaped by organisational and professional cultures.

Cultural competence is also about understanding how culture influences the way we think and act, the things we value and our understanding of health, illness, personhood, recovery, etc. However, there is no single definition of cultural competence.

Recommended time to complete: It is about learning to understand and work with service users from a range of diverse cultural and social backgrounds.

A key part of this is learning to be reflective about our how own culture influences our assumptions and the ways we work.

  1. Culture is about how people make sense of experience and is not homogenous, static or a list of traits or beliefs shared by a social group.
  2. However, there is no single definition of cultural competence. The problems of a cultural competency approach.
  3. Culture shapes the way we think, feel and experience our lives.
  4. Influence of culture on clinical relationships.

Answer the following questions: Record your reflections for your portfolio. The Explanatory Models approach Kleinman and Benson 2006 supports the delivery of person-centred care, as well as the engagement of service users, their carers and their families in care.

The steps in this model are: Ask about ethnic identity and whether it matters for the patient.

Cultural Competence

What is at stake? Evaluate what is at stake for patients, families and others in an episode of illness. Different cultural meanings may have implications for care. What ongoing stresses and social supports are there?

Introduction

Influence of culture on clinical relationships. The problems of a cultural competency approach.

  1. The Explanatory Models approach Kleinman and Benson 2006 supports the delivery of person-centred care, as well as the engagement of service users, their carers and their families in care. Did your narrative differ from those of the healthcare practitioners who were treating you?
  2. Cultural competence is also about understanding how culture influences the way we think and act, the things we value and our understanding of health, illness, personhood, recovery, etc.
  3. What is at stake?
  4. Ask about ethnic identity and whether it matters for the patient. It is much more than awareness of cultural differences, more than knowledge of the customs and values of those different to our own.
  5. Your experience of illness Think of a time when you were ill.

The following activity is in 2 stages and you may want to complete them in stages. Now that you have learned about this model: Complete one of the following activities: Your experience of illness Think of a time when you were ill. Using the Explanatory Models approach, construct your own illness narrative.

How do you think your cultural background influenced this narrative? Did your narrative differ from those of the healthcare practitioners who were treating you? If so, how did that make you feel? Did it affect the way you were involved with your treatment?

What does it mean to be culturally competent?

Using the Explanatory model in practice Practice the Explanatory Models approach with a service user regardless of specific cultural background and reflect on the process. There are a number of ways you could approach this. Here are some suggestions to get you started: Why or why not?

Discuss your cultural biography with your mentor and record your discussion and reflections for your portfolio.